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Hello,
I have a TZ500 and I want to make connection from a PC to a remote server for a application port 4013
But I do not seam to get a connection
now I try appl rules / Nat rules but nothing changes.
Am I missing something
Hello @FrankGoos,
Welcome to SonicWall community.
Are you trying to reach a remote server that is connected to the TZ 500 from a PC on the internet or the other way around?
The NAT policy is only required if you are trying to reach the server present behind the firewall from outside.
All traffic from LAN to WAN allowed by default.
Are you able to reach the remote server from another PC that is not behind the firewall or is it a problem from everywhere?
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services
Hello thank you for your answer
I am trying to connect with a PC in my network with a TZ500 the remote server on the internet on port 4013
The problem is everywhere.
I made a connect with my cellphone (hotspot) and that dit work
@FrankGoos,
In that case, please check the LAN to WAN access rule and make sure that port 4013 is allowed.
Also, it would be best to perform a packet capture on that port to see what could be the problem.
This is the rule for that.
but i does not seem to work
The rules look absolutely correct. We would need to check why the connection is not successful. I would suggest reaching out to SonicWall support so that we can perform some real-time troubleshooting to figure out the problem.
Answers
Hello @FrankGoos,
Welcome to SonicWall community.
Are you trying to reach a remote server that is connected to the TZ 500 from a PC on the internet or the other way around?
The NAT policy is only required if you are trying to reach the server present behind the firewall from outside.
All traffic from LAN to WAN allowed by default.
Are you able to reach the remote server from another PC that is not behind the firewall or is it a problem from everywhere?
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services
Hello thank you for your answer
I am trying to connect with a PC in my network with a TZ500 the remote server on the internet on port 4013
The problem is everywhere.
I made a connect with my cellphone (hotspot) and that dit work
@FrankGoos,
In that case, please check the LAN to WAN access rule and make sure that port 4013 is allowed.
Also, it would be best to perform a packet capture on that port to see what could be the problem.
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services
This is the rule for that.
but i does not seem to work
@FrankGoos,
The rules look absolutely correct. We would need to check why the connection is not successful. I would suggest reaching out to SonicWall support so that we can perform some real-time troubleshooting to figure out the problem.
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services