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Tech Tip: I forgot my admin password

We all forget things from time to time, keys, wallets, credit cards, and passwords. This week's tech tip focuses on what steps to take if you were to forget your admin password.

Steps:

  1. Connect a monitor and a keyboard to your SonicWall appliance.
  2. Reboot the appliance and repeatedly press the TAB button while it is booting up.
  3. Four options will appear - Select SonicWALL Authentication Reset and press Enter.
  4. This will run the grub boot loader and reboot the appliance.
  5.  Now you can log into the web interface using the default credentials; user name: admin, password: password.


Category: Email Security Software
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Knowledge Management Senior Analyst at SonicWall.

Comments

  • PrabathPrabath Enthusiast ✭✭

    Thank you. @KaranM

  • BarbaraEBarbaraE Newbie ✭

    If I follow the instructions above will the system revert to factory reset? Or do I have the option to select current configuration?

  • abdumustafaabdumustafa Newbie ✭

    hello , i have big issue i forgot admin password for sonicWall device Tz 370 we want to reset without lost old configuration , please guide me

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