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Migration from Sophos XG "Failed to upload configuration file."

TeleporterTeleporter Newbie ✭
in Firewall Migration Tool

On Sophos XG135, I have a menu "backup/restore" where I can backup a password protected configuration and another menu "import/export" where I am unsure whether the config or something related to the API is being exported. Under backup/restore I get a file without extension and under import/export I get a tar file containing an XML, a json and the certificates.

In the migration tool, the migration fails with both files with the error below

Failed to upload configuration file.

Category: Firewall Migration Tool
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Answers

  • MariuszMariusz Newbie ✭ 
    Ask about it on the Sophos forum.

  • BWCBWC Cybersecurity Overlord ✭✭✭

    It's just a hunch, but I assume you're trying to migrate from a Sophos to a SonicWall firewall?

    The Release Notes do not show any details about which Sophos versions are supported, but there was an Issue ID mentioned, which should be addressed with Support. DEVT-3102

    https://www.sonicwall.com/techdocs/pdf/migration_tool-release_notes.pdf

    —Michael@BWC

  • TeleporterTeleporter Newbie ✭

    Thank you for your response.

    migrate from a Sophos to a SonicWall firewall?

    yes indeed. sorry I was not mentioning this.

    On the first page of https://migratetool.global.sonicwall.com/ I see the among the supported devices:

    Sophos

    SG, XG Series

    That's why I was even asking here. But yeah, I think will contact support.

  • VivekVivek SonicWall Employee
    edited December 23
    1. The Migration Tool will not accept the TAR file itself. The tool supports an XML file for Sophos, not a TAR. Please extract the tar file and upload the Entities.xml file inside it.
    2. In the Entities.xml file , If there are no IP configurations on any of the interfaces, then this will cause the Migration Tool to not detect any firewall.

    If you are still facing Issues with this inspite of reviewing and correcting the two items listed above, please create a support ticket and provide the Sophos configuration file and we can try to facilitate the appropriate Sonicwall Configuration file for you to use .

  • TeleporterTeleporter Newbie ✭

    Thank you.

    I have tried again with the Entities.xml. There are a lot of IPs in the File and the XML is valid. But I still get the same error.

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