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App Control and Content Filter Service not working after firmware upgrade to 6.5.4.14-109n

DTHAPADTHAPA Newbie ✭
in Firewall Security Services

We have a NSA 2650 in our network which I upgraded its firmware to 6.5.4.14-109n last week. After the upgrade, I noticed the App Control and Content Filtering is not working. I verified all settings and they are on as expected. But sites are going through. Even Adult sites are opening and multimedia apps are working on both Android and Apple devices. Just for info, we do not have DPI-SSL but it was working as expected before firmware upgrade even without DPI-SSL.

Category: Firewall Security Services
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Answers

  • WarrenWarren Newbie ✭

    I have the same problem on a TZ600

  • JHartJHart Newbie ✭

    I had this exact thing this week except on a NSA 3600. There is a hot fix that support gave me and it's worked. The name of the file was sw_nsa-3600_eng_6.5.4.14-111n--HFGEN6-2333-21n_6.5.4_release_6_5_4_1_21n_1295648.sig

    Maybe you can download it and install it like you did for the firmware, but check for your firewall model. Make sure to backup and export your config before applying.

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