NetExtender Installer Failing after Uninstalling Old Version
mattstru
Newbie ✭
in VPN Client
Hello,
I'm having difficulties installing NetExtender on a few machines after uninstalling previous versions. On most machines it runs okay, but on some others the MSI fails during the final stages of the install.
OS: Windows 10
Version: NetExtender-x64-10.2.331.MSI
The installation runs up until a point then gives the following error: Installation Incomplete. The installer was interrupted before SonicWall NetExtender could be installed. You need to restart the installer to try again.
- Core Isolation in Win10 is turned off.
- I've attempted the NetExtender cleaner tool
- I've taken ownership of the Sonicwall folder in Program Files (x86) and manually deleted all files there
- I've deleted the Nx driver from System32
- I've deleted all Sonicwall/NetExtender registry keys
- I've tried running the MSI as admin via CMD
- I've tried various versions of the NetExtender installer (10.2.315, 9.0.0.274) and they all behave the same way
- I've tried installing NetExtender to a fresh directory
- I've deleted all of the Sonicwall directories prior to attempting an install
- I've turned the NoInteractiveServices flag off in the registry
This is becoming very problematic to running our business and we're looking to find a solution ASAP. Any help would be much appreciated. Thank you.
Category: VPN Client
0
Answers
Hi @mattstru , have you disabled any third party AV whilst you are running the Installer?
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