TOTP for mysonicwall.com seems to be down!
TKWITS
Community Legend ✭✭✭✭✭
in Water Cooler
TOTP for mysonicwall.com seems to be down! Emailing the OTP code works, but TOTP from an authenticator app does not.
Seems the backend is down because re-trying 2FA setup under an account fails as well.
Category: Water Cooler
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KaranM
Administrator
Update: This issue has been rectified. More details can be found on the status page: SonicWall Service Status
Thank You
Karan
Knowledge Management Senior Analyst at SonicWall.
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Tim, confirmed over here as well. It might be related to the CAS login problems mentioned over here: https://status.sonicwall.com/
--Michael@BWC
I never look at status pages. Maybe I should...
Hi @TKWITS ,
Thank you for sharing this issue. Our team is aware about this, and the issue is currently under investigation. You can find more information here: SonicWall Service Status
Regards
Karan
Knowledge Management Senior Analyst at SonicWall.
@KaranM is there a known problem with MSW (Status does not show anything)? Because all I'am getting is a blank page for https://www.mysonicwall.com/muir/login.
Tested in different browsers, same outcome.
--Michael@BWC
i am getting a blank page, too.
Konsole shows Content Security Policy Errors - script-src eval is not allowed
@BWC and @gwc we're currently investigating on a possible issue on the MySonicWall side. We will share further updates as soon as possible.
Hi All,
I have opened a separate discussion specific to present issue at hand. Please check here for updates and comments:
MySonicWall returning a blank page — SonicWall Community
Regards
Karan
Knowledge Management Senior Analyst at SonicWall.