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SSL VPN error: Packets consumed but couldn't login (server not reachable)

khuangkhuang Newbie ✭

Dear all,

I am setting up SSL VPN on TZ500. I followed the steps from (they are basically all the same):

When testing, I found that I can capture the packets on port 4433 with a status "CONSUMED". However, on NetExtender it keeps saying "Connecting..., Preparing...", and eventually shows "The server is not reachable" error. It doesn't even have a chance to check my credentials.

Can anyone help explain what's happening? The NetExtender's verion is 10.2.324. The screenshots of Packet Monitor, NetExtender, and the result of my test connection are shown below. Thank you very much.

Category: SSL VPN


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