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Missing quarantine option for G -Suite?

KaranMKaranM Administrator
in Cloud App Security

I am unable to locate the quarantine option on Gsuite. What am I missing?

Category: Cloud App Security
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Knowledge Management Senior Analyst at SonicWall.

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Best Answer

  • CORRECT ANSWER
    ShannonShannon Moderator
    Answer ✓

    Hi @KaranM - There are a couple things to check on this, depending on where you are not seeing the Quarantine option.

    In the CAS UI Go to: Configuration\Cloud App Store

    Select GMail in the Active App section, and choose Configure - You will need to provide the Quarantine mailbox information before you can use the Quarantine feature for email.

    There is more information on these options in the Cloud App Security Administration Guide for G Suite.

Answers

  • [Deleted User][Deleted User] Cybersecurity Overlord ✭✭✭

    Hi @Karan1234

    If you are not seeing a quarantine option on the events screen for G Suite emails, there is a workaround. The current workaround:

    • Click on the email subject in the UI
    • Select Quarantine Email 
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