I have 10.2.300 and I am experiencing disconnecting after periods of no use. No issues on Windows 10. I have also tried the latest Netextender version from the website and same issue.
I also cannot install Netextender on Win 11. Install quits due Win 11's (or Surface's) security settings (IM). Mobile Connect is of cource not an option on Win 11.
When will there be a workin version / solution for the Surface on Win 11??
#1. You can no longer bring up the SSL-VPN login to the network prior to logging into Windows.
#2. You cannot install it on a machine that has memory integrity (on by default with Windows 11) without disabling the feature and then rebooting.
Mobile Connect does not allow for SSL VPN prior to signing into Windows.
While I understand that these are things that are built into the Windows 11 OS, we would like to be able to answer the question to staff as to when will:
a. These issues be resolved (whether by Microsoft on Sonicwall)
b. Will there be a new client that addresses these issues.
I understand that Windows 11 has only been out for few months now, but being able to tell staff that they will be able to upgrade by April 1, or July 1 is all most are looking for.
In newer releases and updates, the memory integrity is already off on Windows 10 and 11. Another upvote for having the same issue. Installer gets halfway through , installs the icon on the desktop even, then rolls back and fails. Does that have anything to do with the VPN problem that was in the security release a few days ago that had to be uninstalled to get it to connect? Just thinking outloud. That was KB5000934 or something like that.
This happened to us as well. If you have ScreenConnect or any other RMM resource, you can install behind the scenes, which worked for our own systems. If you need help please call our office 941-567-5656 opt 1 or email Support@NowYouKnowIT.com and we will try to help with this huge hurdle. Its extremely frustrating and we understand!
Matt with CCNS - Custom Computer and Network Solutions
I have stopped supporting clients using Net Extender as my access method.
The expectation that i disable the memory isolation security feature, which is a great addition to the windows product, is sad at best.
I was considering uninstalling and re-installing it each time i needed to connect to a client, billable of course, but the fact that the program is invasive, and continues to disable the feature after it is uninstalled is not acceptable.
I am a technical resource and business consultant. I advise my clients against any connection software with known security issues, and personally do not use them. Net Exender is now on the list.
I'm sure there are IT professionals stumbling across the these threads if they are thorough.
If you guys at sonic wall actually read posts, you really should fix this.
Sorry nope. It does not work on my Windows 11 Pro 22H2 (build 22621.963) PC, a Trigkey S5 with AMD Ryzen 5 5560U chip with integrated Radeon Graphics and 16 Gb.
I've tried NXSetupU.exe (from client's portal), NetExtender-x64-10.2.331.MSI, NXSetupU-x64-10.2.331.exe (which work on our Windows 10 machines, the Linux version works too) and also the Windows Store (Mobile Connect) install.
Every client will install on this PC, connect and authenticate just fine; only to disconnect between 40 and 105 seconds later.
I can either extend the conversation here (log attached) or start a new thread if y'all think it's unrelated.
the link from @ABSWV worked for me and I was still struggling with this NetExtender install in on Windows 11 Pro x64 v23H2. The difference seemed to be an .MSI install package vs an .EXE same software version of 10.2.339 but the MSI version installed without an error for the first time with the Core Isolation enabled.
Answers
Hi @Nico8D , I'm on Windows 11 and running the NetExtender 10.2.315 and it works fine, the SonicWall mobile connect also works
I tried to installed that same version and it did not want to install. Half way through it rolled back and it did not install.
same result for me [windows 11 on parallels 17] _ I need to connect to my office!!
M1 is ARM cpu, I dont think NX support ARM architecture. Even with window11, NX only support x86 based windows.
Running NetExtender Version 10.2.315.
We have no problem running it on more computers with Win11.
Extra test: insider version build 22504 prerelease 21111201-1650 is also working fine.
Computers running clean Win11 install & upgraded Win 10 to 11 machines.
I have 10.2.300 and I am experiencing disconnecting after periods of no use. No issues on Windows 10. I have also tried the latest Netextender version from the website and same issue.
Try using SonicWall Mobile Connect for Windows 10 and later.
Mobile Connect for Windows is EOL and might not even work in recent Windows and SMA versions: https://www.sonicwall.com/support/product-lifecycle-tables/sonicwall-mobile-connect/software/
About a year ago it still worked with firewall appliances but I couldn’t get it working with SMA anymore.
I also cannot install Netextender on Win 11. Install quits due Win 11's (or Surface's) security settings (IM). Mobile Connect is of cource not an option on Win 11.
When will there be a workin version / solution for the Surface on Win 11??
A number of issues with 10.2.315.
#1. You can no longer bring up the SSL-VPN login to the network prior to logging into Windows.
#2. You cannot install it on a machine that has memory integrity (on by default with Windows 11) without disabling the feature and then rebooting.
Mobile Connect does not allow for SSL VPN prior to signing into Windows.
While I understand that these are things that are built into the Windows 11 OS, we would like to be able to answer the question to staff as to when will:
a. These issues be resolved (whether by Microsoft on Sonicwall)
b. Will there be a new client that addresses these issues.
I understand that Windows 11 has only been out for few months now, but being able to tell staff that they will be able to upgrade by April 1, or July 1 is all most are looking for.
James
Had no idea that previous versions of SSL-VPN login had an option to connect before signing into Windows was an option!
Bump!! In a Covid world where everyone is working from home, this is important!
Can we please hear from Sonicwall about a fix?
For the moment the only solution I've found is turning OFF "Memory integrity":
In newer releases and updates, the memory integrity is already off on Windows 10 and 11. Another upvote for having the same issue. Installer gets halfway through , installs the icon on the desktop even, then rolls back and fails. Does that have anything to do with the VPN problem that was in the security release a few days ago that had to be uninstalled to get it to connect? Just thinking outloud. That was KB5000934 or something like that.
This happened to us as well. If you have ScreenConnect or any other RMM resource, you can install behind the scenes, which worked for our own systems. If you need help please call our office 941-567-5656 opt 1 or email Support@NowYouKnowIT.com and we will try to help with this huge hurdle. Its extremely frustrating and we understand!
Matt with CCNS - Custom Computer and Network Solutions
Let us know if you need help still:
I have stopped supporting clients using Net Extender as my access method.
The expectation that i disable the memory isolation security feature, which is a great addition to the windows product, is sad at best.
I was considering uninstalling and re-installing it each time i needed to connect to a client, billable of course, but the fact that the program is invasive, and continues to disable the feature after it is uninstalled is not acceptable.
I am a technical resource and business consultant. I advise my clients against any connection software with known security issues, and personally do not use them. Net Exender is now on the list.
I'm sure there are IT professionals stumbling across the these threads if they are thorough.
If you guys at sonic wall actually read posts, you really should fix this.
Netextender ver 10.2.331 works. https://www.sonicwall.com/products/remote-access/vpn-clients/
New member here...
Sorry nope. It does not work on my Windows 11 Pro 22H2 (build 22621.963) PC, a Trigkey S5 with AMD Ryzen 5 5560U chip with integrated Radeon Graphics and 16 Gb.
I've tried NXSetupU.exe (from client's portal), NetExtender-x64-10.2.331.MSI, NXSetupU-x64-10.2.331.exe (which work on our Windows 10 machines, the Linux version works too) and also the Windows Store (Mobile Connect) install.
Every client will install on this PC, connect and authenticate just fine; only to disconnect between 40 and 105 seconds later.
I can either extend the conversation here (log attached) or start a new thread if y'all think it's unrelated.
Let me know and thanks,
Al
the link from @ABSWV worked for me and I was still struggling with this NetExtender install in on Windows 11 Pro x64 v23H2. The difference seemed to be an .MSI install package vs an .EXE same software version of 10.2.339 but the MSI version installed without an error for the first time with the Core Isolation enabled.