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SonicWALL - Migration Tool

CDolan_OrlandoCDolan_Orlando Newbie ✭
edited November 2023 in Firewall Migration Tool

I can't get the online migration tool to work. when I get to the 'Assign Interfaces' page nothing populates. I've tried Chrome & Edge. and the drop down for 'Firewall' is blank.

image.png


Category: Firewall Migration Tool
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Best Answer

  • CORRECT ANSWER
    LarryLarry All-Knowing Sage ✭✭✭✭
    Answer ✓

    @CDolan_Orlando I just tried the tool in Firefox (latest) using an old TZ600 exp file from a client site and got this:

    image.png

    As @Marco Octavian mentioned previously, there is no "firewall" drop-down on the page.

    My recommendation: delete the current configuration (exp) file and create a new one. Use that one in the tool and let us know what happens.

Answers

  • Marco OctavianMarco Octavian SonicWall Employee
    edited September 2021

    CDOLAN,

    I tried to replicate this issue but could not. I tried Edge, Chrome and Firefox. Also, we have tons of individuals using this tool every day.

    Additionally, that Firewall "drop-down" doesn't exist. It looks like something isn't being rendered correctly. Are you on a newer version of Chrome? Have you tried clearing your cache and temporarily disabling any suspicious plug-ins?

    Sincerely, Marco Octavian


    Thanks,

  • CDolan_OrlandoCDolan_Orlando Newbie ✭

    Cleared the cache. Edge & Chrome are most current versions.

    image.png
    image.png

    Same problem with the migration tool.

    image.png


  • CDolan_OrlandoCDolan_Orlando Newbie ✭

    Thanks Larry - Firefox did the trick.

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