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Content Filter Notifications

aschultzaschultz Newbie ✭
in Capture Client

If I remember correctly there used to (pre 3.6) be an option in the Web Content Filtering setup where you could toggle end user notifications on/off. Blocked sites would still be logged, but the end user didn't see a popup every time CC blocked something. Where is this option in the new CC console?

Category: Capture Client
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Answers

  • SaravananSaravanan Moderator

    Hi @ASCHULTZ,

    Thank you for visiting SonicWall Community.

    I also don't see the toggle option on 3.6 version. Let me find it out and get back. Please standby.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • ThKThK Cybersecurity Overlord ✭✭✭

    @Saravanan hi! Any new s on that ?

    Thomas

  • SaravananSaravanan Moderator

    Hi @ThK and @aschultz,

    I just got the screenshot of the notification section for you on the CC portal. The notification option is available under Policies | Web Content Filtering, "Show notification when accessing a malware site".

    Web CFS Console Notification.JPG

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • aschultzaschultz Newbie ✭

    Hi @Saravanan

    I did notice that toggle, but I think there used to be one for notifications for any blocked site (not just malware). It did have a tendency to be a bit noisy so maybe they decided it wasn't needed anymore.

  • aschultzaschultz Newbie ✭
    2021-07-15 10_47_37-Window.png

    I logged into the old client portal and took a screenshot. See the toggle under the malware one states notifications for a forbidden website.

  • SaravananSaravanan Moderator

    Hi @aschultz,

    Thanks for the screenshot. I see the option that you are talking about. I do not have access to the old CC portal. Let me check on this and get back to you accordingly.

    Have a good day!!!

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • SaravananSaravanan Moderator

    Hi @aschultz,

    I researched and found that this notification option has been taken off in the CC 3.6 version.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • DLynchDLynch Newbie ✭

    Hi @Saravanan,

    Is it a feature that could be coming back? Our users find the notifications very distracting.

    Thanks!

  • SaravananSaravanan Moderator

    Hi @DLYNCH,

    I don't think so, this one would be added back. I'm unsure on why did the remove this option. I would suggest you to raise a feature enhancement request with our Sales team to report.

    Regards

    Saravanan V

    Technical Support Advisor - Premier Services

    Professional Services

  • Enzino78Enzino78 Enthusiast ✭✭

    same issue on MacOS X (catalina). I found a solution to disable notification for CC on System Preference>Notification

    20230131_230345.jpg

    hope this help

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