Some thoughts on SonicWall and the new UI / UX
I attended two SonicWall University presentations last week. The first was for the new TZ series with SonicOS 7; the second was for the new CSa 1000 appliance.
In both cases, the dashboard showcased SonicWall’s new UI and UX. They are in keeping with what you can see in your MySonicWall Workspace and in the Capture Security Center (now Network Security Manager).
Someone, possibly a group of people, somewhere in the organization instructed product developers to only use the four corporate colors, and they did – with abandon. But I don’t think any of them thought about the implications. A black background with another dark grey box, containing light grey text is simply not legible. A drop-down menu that contains white text, but then shows a black background and light grey text when activated is glaring in its absurdity. Dashboards that look like a child’s arcade game do not convey useful information if there is constant blinking and movement.
Did anyone at SonicWall test these new dashboards to see if they could possibly cause seizures in people who have epilepsy?
Did anyone at SonicWall ensure that these new designs do not violate Federal guidelines with respect to persons with lowered visual acuity?
I think that these would be given high value and consideration, but I don’t see any evidence of that.
In case you haven’t guessed, I despise this design. It is forced, and ugly, and difficult to use. And now, having invested heavily in this as a corporate design, it is unlikely that it will be changed.
Am I alone in thinking this? Can anyone give me a counter argument as to its usability? I am curious to know what others, especially partners, think.