Two Factor Authenticator App on New Phone
DavidC Newbie ✭
in VPN Client
Using Microsoft Authenticator successfully for many users. One person now has a new phone, downloaded the app but can't generate a new QR Code to generate accepted codes from new phone. I'm sure I am complicating this more than it should be. Thanks
Category: VPN Client
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You would need to bind the new phone to the existing username. You can look at the KB below and check Step 7 for the same.
Technical Support Advisor, Premier Services
I am following up to know if the issue is Fixed.
Thanks and Regards,
Global Service Account Manager,Premier Services
Can't seem to unbind phone.
@DavidC unbind option will be under local user tab.