3.1.1 autoinstall although its set to sefmanged
ThK
Cybersecurity Overlord ✭✭✭
I today i noticed on my first tenent that 3.1.1 was installed. I have the policies set to selfmange 3.1 ! 3.1 has disapperard in the available clients. And CSC distributes the new 3.1.1 !
Why ? Does anyone also see that happen ?
Regards Thomas
Why ? Does anyone also see that happen ?
Regards Thomas
Category: Capture Client
0
Best Answer
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SuroopMC SonicWall Employee@ThK - our actions should not have upgraded a 2.0.28 to 3.1.1. Especially if your 2.0.28 was setup as a Self-Managed policy. Please raise a support ticket so that our teams cn investigate why that happened.5
Answers
Hi @THK,
yes, 3.1.0 seems to be replaced by 3.1.1, not exactly the meaning of self-managed :)
--Michael@BWC
@BWC in the policy you can fix the version as self managed installation file or you let sonicwall automatically distribute the newest versions.
@SuroopMC i wonder reading tons of email from sonicwall should have miss this information. Not that it should be a big problem but i have some Installations which causes me some trouble with the Upgrade from 2.0.28 to 3.0.11 on win7 machines. It causes the WindowsScreen into a look mode were the Capture-Installer could not display the information that the KB2999266 must be installed on the machine. Although it is installed.
I have a Case 43431164 opened for that. And we agreed delegate this win7 machine to a group were the policy only force 2.0.28 with no update.
And within your update to 3.1.1 this is overritten! And i get Trouble again while the client now wants to install 3.1.1 what is NOT allowed through my policy. But YOU did!
Why?
--Thomas