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Report False Positive Option

Bernhard_WinterBernhard_Winter Newbie
edited July 2020 in Capture Client

Hi,

Are there any plans to report false positives through Capture Client directly? Today it "captured" my Putty and it would be awesome to whiteliste it with one click for example another button near the Information, eventough it might require a Security Role to permit that to specific users only?

R,

Bernhard

Category: Capture Client
Reply

Answers

  • shiprasahu93shiprasahu93 Moderator

    Hello @Bernhard_Winter,

    I think you mean directly from the end machine CC dashboard? That is actually going to be really good.

    Probably have a group of admin users and have an option to allow this from client end.

    I could not find any existing RFE(Request for feature enhancement) already. Please reach out to SonicWall Sales and you can file an RFE so that this can be passed on to the engineering team.

    https://www.sonicwall.com/customers/contact-sales/

    Thanks!

    Shipra Sahu

    Technical Support Advisor, Premier Services

  • Bernhard_WinterBernhard_Winter Newbie

    Hi @shiprasahu93 ,

    Exactly! For Example next to the "i" Button or at least in the Support Area of the Client.

    Thanks for checking the RFEs, i will contact my local Salesteam.


    BR,

    Bernhard


    threatscreen.PNG


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