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Communication: JSAgent.HTM (Trojan) - Websites not reachable

fmadiafmadia Moderator
edited July 2020 in Mid Range Firewalls

Hi All,

some of you may have noticed an issue with websites not reachable through the SonicWall when GAV is enabled - at the moment our team is investigating a false positive called JSAgent.HTM (Trojan).

Currently the workaround is to either temporarily allow trusted websites into the GAV exclusions or disable GAV.


Category: Mid Range Firewalls


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    fmadiafmadia Moderator

    Just a quick update on this one - the issue is resolved, if you still run into this make sure that the GAV Database is up-to-date with today's timestamp.

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