Tz470 with 7.1.2.7019 after 9 days rebooting itself

PietroCeribelli

Ciao I ask you if there is otre case similar to my. Today at 16:13 Italy time firewall starting to rebooting I don't make change from 9 days.

I have see that if remove wan interface the firewall not rebooted. I try to disable " Enable Incremental updates to IDP,GAV and SPY signature databases " but no change.
Try to restore 26/08 cloud backup settings, rest all thinks on diag page, but no change.

Open a Sr, but ….

Thanks
Pietro

This is from console logs

Got signal: Segmentation fault (11) at 1724777263
Access address: 0xffffffffffffffe9
From code address: 0xaaaab6d07eb0
VAddr of _start: 0xaaaab5d6f328
Firmware Version: SonicOS 7.1.2-7019-R6288

X0: 0xfffffffffffffff1 X1: 0x0000000000000000
X2: 0x0000000000000597 X3: 0x0000000066ce032f
X4: 0x0000aaaabb2009e0 X5: 0x0000aaaabb200878
X6: 0x0000ffff9086f000 X7: 0x000000000007959c
X8: 0x000000000007959c X9: 0x0000000000000014
X10: 0x0000000066ce032f X11: 0x000000000d59f800
X12: 0x0000000000000004 X13: 0x000000000000000a
X14: 0x0000000000000e1d X15: 0x051eb851eb851eb0
X16: 0x0000aaaabaadcab0 X17: 0x0000ffff904be620
X18: 0x00a3d70a3d70a3d6 X19: 0x0000000000000001
X20: 0x0000ffff8d710340 X21: 0x0000aaaab795f088
X22: 0x0000000000000597 X23: 0xfffffffffffffff1
X24: 0x00000000ffffffff X25: 0x0000ffff8d712240
X26: 0x0000ffff8d7113d0 X27: 0x0000000000000000
X28: 0x0000ffff8d7134c0 X29 (FP): 0x0000ffff8d710300
X30 (LR): 0x0000aaaab6ff9d38
PC: 0x0000aaaab6d07eb0
SP: 0x0000ffff8d710300
PSTATE: 0x00000000a0000000
Fault addr: 0xffffffffffffffe9

1724777263: ===== Stack Trace of cloudSyncTask(0xffff8d712d40) =====
0xaaaab68f5d8c: (_start+0xb86a64)
0xaaaab5d90188: (_start+0x20e60)
0xaaaab5d916bc: (_start+0x22394)
0xaaaab5d917f4: (_start+0x224cc)
0xffff9087064c:
0xaaaab6d07eb0: (_start+0xf98b88)
0xaaaab6ff9d38: (_start+0x128aa10)
0xaaaab6a6afac: (_start+0xcfbc84)

System total memory: 2029436 KB, Available memory: 726960 KB
1724777263: aborting sonicosv...
Saving system snapshot

Saved system snapshot

coredump, start

TKWITS

Key info: "Got signal: Segmentation fault (11) at 1724777263"

"1724777263: ===== Stack Trace of cloudSyncTask(0xffff8d712d40) ====="

Try disabling the automatic cloud backup of the configuration. IIRC there were previously issues with cloud backups on certain firmware. Maybe it has returned.

PietroCeribelli

Dear TKWITS, thanks for your reply, but I have fond the problem. It's On Dynamic Object!!! I have disabled and now all it's work Correctly.

Pietro