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Windows 11 or 10 ARM - NetExtender Can't Connect
tonyzss
Newbie ✭
in VPN Client
I use win11 or win10 ARM 64 , When I using NetExtender to connect VPN, and then got a error msg. “Engine initialization failed”。
see the log as below:
2024/06/14 23:47:01 | [chelperservice::service_enforce_thread::run:263] - trying start service SFPMonitor... |
|---|---|
2024/06/14 23:47:01 | [mcl::mswin::service::start:749] - StartService <SFPMonitor> failed (1275) |
2024/06/14 23:47:01 |
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How can i fix this issue, Many Many Thx!
Category: VPN Client
0
Answers
Hi @Tonyzss
As referenced in the KB article, both NetExtender and GVC currently do NOT support devices with ARM-based processors. You can use MobileConnect application as the alternative.
https://www.sonicwall.com/support/knowledge-base/is-netextender-gvc-compatible-with-arm-processor-getting-error-this-installer-is-only-meant-for-x86-machines/240214174419030/
when i use MobileConnect application, After configurate of windows VPN setting ， and then connect, The error is " Remote connection not made because the name issue with the remote access server has not been resolved" . Any suggestion?
btw, The port of SONICWALL IS "4433" ,NOT default 443
Hi @tonyzss , the error you shared seems to be related to domain name resolution.
I connect with xxx.xxx.xxx.xxx:4433,not use domain name