Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Netextender Service not working after upgrade from Win11 22H2 to 23H2

LISELISE Newbie ✭

After Inplace upgrade from Win11 Pro 22H2 to Win11 Pro 23H2 (Testen on 5 different machines), Netextender is not working anymore.

Version 10.2.339 .

Uninstall and Reinstallation of netextender solves the problem.

Not the solution for 1000+ Clients :)

Anyone got the same problem or a solution?

Category: SSL VPN
Reply

Answers

  • GerryBGerryB Newbie ✭

    Any update on this issue? I have the same situation.

  • GSFC_NAGSFC_NA Newbie ✭

    we have same issue and only way to resolve it to unistall and reinstall netextender clients. very frustarating. we also have over 500 clients. any solution?

  • SteveWSteveW Newbie ✭

    We have the same issue with Win 11 24H2.

  • AndreasAndreas Newbie ✭
    edited October 2024

    We have the same problem on about 30 Win 11 24H2 clients. Also with the latest version NetExtender-x64-10.2.341.msi

  • FolsteinFolstein Newbie ✭

    Same problem with 10.2.341 and Windows 11 24H2.

  • NetworkerNetworker Newbie ✭

    Same problem here with 10.2.341 and Windows 11 24H2

  • cobicobi Newbie ✭

    We have numerous laptops with this issue (and 10.3.1 won't install on some of them for some reason). I did just recently figure out you don't have to reinstall it when this happens. It's simply that the service is NOT restarting on reboot (despite being set to automatic).

    1. Completely exit NetExtender (Right-click -> Exit from system tray)

    2. Launch Services.msc using “Run as Administrator”

    3. Provide Admin credentials (if needed)

    4. Start the SonicWall NetExtender Service (it will likely be stopped)

    5. Restart NetExtender

  • cobicobi Newbie ✭

    I have some other updates on this in another thread. I am testing with some users using a startup type of: Autmotic (Delayed Start). I also created a batch file that can fix the issue in about 20 seconds.

    https://community.sonicwall.com/technology-and-support/discussion/5750/netextender-not-running-correctly#latest

    Now I just need to find out why we can't install 10.3.1 on some of our machines!

Sign In or Register to comment.