Spam email sample

Ramaswamy

How can I upload spam email sample not being caught by sonicwall spam software

BWC

If you're talking about CASS this might be helpful.

https://www.sonicwall.com/support/knowledge-base/how-do-i-report-false-positive-emails-caused-by-anti-spam-service/210602153017003/

https://www.sonicwall.com/support/knowledge-base/configuring-and-troubleshooting-antispam-service/210811135140487/

--Michael@BWC

BWC

@Ramaswamy you might check this option:

https://www.sonicwall.com/support/knowledge-base/how-to-submit-false-positives-ad-false-negatives-directly-from-the-sonicwall-email-security-appliance-only-after-the-firmware-version-10-0-10/220701113256067/

On the other hand you could configure SPAM submission addresses and your users forward the mail by themself.

https://www.sonicwall.com/support/knowledge-base/how-to-setup-spam-submission-to-submit-junk-emails/170504869000508/

--Michael@BWC

Ramaswamy

Hello Michael@bwc,
Thank you for your email. You are talking about false positives on email security appliance.
I am talking about a real spam email which has been missed by sonicwall spam protection CSS.
I would like to submit the sample so that they can add this for blocking.

Regards,
Ramaswamy

Ramaswamy

Hello @Michael,

Thank you for your email. Yes I am talking about CASS. The link you send had the details of submitting false negatives to sonicwall for analysis.

Regards,
Ramaswamy