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Splashtop connection issue

sukarechhesukarechhe Newbie ✭
edited February 15 in Mid Range Firewalls

Hello Team,


hope you are doing well. I'm facing once issue with connection to Splashtop network when I'm under sonicwall. As per their suggestion we have already whitelisted their host at sonicwall interface but getting still same issue.

Below is the link they have provide to review.

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/115001811966-What-are-the-Firewall-Exceptions-and-IP-addresses-of-Splashtop-servers-Services


Regards,

Sukarechhe

Category: Mid Range Firewalls
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Answers

  • TonyATonyA SonicWall Employee

    Please run a packet capture which should give some indication of where the issue is. You can also take the ip's and check the logs as well

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