Phone Support wait time?
It has been a very long time since I had to call for phone support on a TZ Gen 7 device, but that's where I am today. I've listened to this awful music for over 20 minutes now.
Does anyone have a recent prognosis of "normal" wait times these days?
Problem to resolve: Client with a TZ670 that - literally last week - started being unable to access a variety of websites (primarily used to obtain rebates from manufacturers for themselves and clients). The common denominator: All use CloudFlare as a CDN. While NsLooup.io shows these websites to be US-based, the System Log shows traffic being blocked from several foreign Geo-IP blocked countries during the attempt at resolution. I'm not sure what's going on but it is taking up to 10 minutes for some of these sites to appear in the browser.