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Getting Below error while synchronizing setting in CMS
Issue resolved after rebooting the CMS
Thank you for reach us on Communities.
Tagging @Simon@Nicholas for further assistance.
Thanks and Regards,
Global Service Account Manager,Premier Services
@Sri Thank you for tagging him
Thank you for the confirmation @Darshil.
Have a great weekend😊
It is good your immediate issue is resolved.
However, 12.2 firmware has been out of support for almost 2 years. Since there have been many improvements in the CMS systems and SMA 8200v stability.
I would recommend you upgrade to 12.3 with current hotfixes. Upgrade the SMA first to 12.3 and apply the platform then client hotfixes. Then upgrade the CMS.
Hey@Simon We are running on 12.3 firmware since last 6 month.Till yesterday everything works fine but suddenly we are start facing this issue in last night while synchronization
If you're using CMS/SMA 12.2 this is end of life version and I would recommend to upgrade to 12.3 with latest hotfixes. if you still have issues open a support ticket..s
Vijay Kumar KV
Enterprise Tech Support Consultant | SME
@Darshil I would suggest you open a support case. Investigating this issue is beyond this forum. It will require SSH or console access to the CMS and SMA systems and running some CLI commands.