Can I get troubleshooting assistance?
rdvilla
Newbie ✭
[REF: SonicWall Global VPN Client - Version 4.10.8.1108]
I currently use a laptop for portable access to my work VPN as I am in office on T/T and work from home M/W/F. I utilize a wired connection in office and the Global VPN Client (across a wi-fi connection) when remote. I routinely have to uninstall/reinstall the VPN client each time I move from one location to the other. When I invoke the Global VPN Client shortcut, I can see the wi-fi signal (on the status bar) change to a no connection state and I am prompted to enter my Username / Password to no avail. Any assistance would be greatly appreciated.
In addition, when the VPN Client is operational, web browsing is slowed tremendously (especially when loading PDF files). I find myself disabling the VPN client to complete my web work, then having to reconnect to continue my connected work.
Answers
Hi @rdvilla ,
I am not sure of the needed to uninstall and reinstall issue - I would contact support for this issue.
Regarding the slow throughput when connected to GVC and a wireless connection - Try following the steps in this article and it should resolve that issue for you:
GVC : Degraded Internet throughput from local ISP even though connected in Split tunnel | SonicWall