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SSL-VPN Sessions vs Active Users

SWuser_123SWuser_123 Newbie ✭
in SSL VPN

Hello,

Trying to figure this out. There is usually a discrepancy between what shows in SSL-VPN Sessions and Active Users.


At times, there will be results in Active Users that I know are connected via SSL VPN but they don't show up in SSL-VPN Sessions.


We also have the issue of expired/disconnected SSL-VPN sessions still showing up in Active Users. This can days sometimes that they are still showing.


Anybody experience this?


Thanks

Category: SSL VPN
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Answers

  • ArkwrightArkwright Community Legend ✭✭✭✭✭

    On a slightly older release of Gen6 I see that Users -> Status != SSLVPN -> Status. The Users bit shows duplicates with absurdly long session times, yet SSLVPN looks "normal".

    On a firewall with more recent firmware, there is no discrepancy.

    Both firewalls have the "SSLVPN Inactivity Check:" ticked.

    In conclusion, update your firmware.

  • SWuser_123SWuser_123 Newbie ✭

    We are on the latest build

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