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Salesforce Auto-Confirmation mails - over and over again

BWCBWC Cybersecurity Overlord ✭✭✭
in MySonicWall

Is anyone else receiving the same "Auto-Confirmation" mails from Salesforce (MySonicWall) over and over again, regarding that a ticket is closed? I've got the same mail "Auto-Confirmation 44000359 - Certificate issue post 10.0.18" around a dozen times already.

I already contacted Customer support, but maybe it's a broader problem.

@Community Manager do you know anything about it?

--Michael@BWC

Category: MySonicWall
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Comments

  • TonyATonyA SonicWall Employee
    edited October 2023

    Hi @BWC

    Thank you for notifying us.

    I am checking with our internal teams and will get back to you.

    For now, is it only that one case or other cases as well?

  • BWCBWC Cybersecurity Overlord ✭✭✭

    Hi @TonyA it was just this one case for any reason, but it stopped after 13 mails, lucky thirteen I guess.

    --Michael@BWC

  • TonyATonyA SonicWall Employee

    Thanks @BWC

    We don't have any other reports at this time, but if it does happen again, DM me here or create a new ticket and ask on the ticket to assign it to me (Anthony Arecchi) and we will take a look.

    Thanks again for bringing this to our attention.

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