TZ350 resets every 15-20 minutes
TCav
Newbie ✭
Every few minutes, all workstations at a remote location actively engaged in communicating with a remote terminal server at main location, will get a dialog box stating that the connection has been lost and attempts were being made to reconnect. After about 4-5 minutes, the connection is reestablished and everything goes back to normal. Until the next time.
I connected a workstation directly to the Comcast router and pinged Google.com continuously. While the workstations lost their connections, the ping worked fine, so it's not the internet connection.
I logged onto the TZ350, browsing the settings that might be causing the problem, when the webpage froze. I checked, and all the workstations lost their connections, so this is definitely an indication that the TZ350 is timing out for a time
Another remote location does not have this problem.
Anybody have any ideas how to fix this, or is the TZ350 FUBAR?
Answers
Update the firmware.
Check the logs. Interfaces going up and down?
Look at Failover & LB. Is the probing losing contact with the internet?