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Error Message: Initializing connection parameters...failed!

What causes this?

I have only one user that this is happening to.

Windows 10 Laptop. She is on "vacation" right now and says she needs to work, but this keeps happening.

I really think its something on the laptop because netextender works 100% for me on my laptop.

What could it be on the laptop causing this?

Category: VPN Client


  • MustafaAMustafaA SonicWall Employee

    Have you uninstalled/re-installed NetExtender?

  • LaveniukLaveniuk Newbie ✭

    I can try that. I am pretty sure we have done that though as we would have recently upgraded it to the newest version of netextender. Will try it anyway.

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