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SonicWall Phone Support Temporarily Unavailable 📣

Community ManagerCommunity Manager Administrator
edited June 2023 in Water Cooler

Dear Community Members,

We apologize for the inconvenience, but we are currently experiencing a temporary disruption in SonicWall's phone support. Rest assured, our team is actively working on resolving this issue as quickly as possible.

In the meantime, we kindly request that all customers create cases online via This platform allows you to easily submit your concerns, and our dedicated support team will promptly address them. We apologize for any frustration caused and appreciate your understanding while we work to restore our phone support services.

Category: Water Cooler


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    We are pleased to inform you that our phone vendor has successfully resolved the DNS issues. However, please note that it may take some time for the DNS updates to fully propagate.

    During this transition period, we encourage you to continue utilizing the online case creation portal at for any support needs. Our dedicated team is ready to assist you promptly through this platform.

    We appreciate your patience and understanding as we work to ensure a seamless experience for our valued customers.

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