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How to bypass GAV on Gen 7 for "UPX_Packed_Executable_2 (Trojan)"

I get false positive virus notification when I download updates to many legitimate software programs. The most recent I noticed is on Macrium Reflect. I know how to disable this on Gen 6 firewalls. For some reason I seem to be unable to locate the proper approach on Gen 7.

Anybody have a hint?

Category: Mid Range Firewalls
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Answers

  • TKWITSTKWITS Community Legend ✭✭✭✭✭

    If you know the signature you can disable it in Policy \ Security Services \ Gateway AV \ Signatures, or add it to the Cloud AV exceptions via Policy \ Security Services \ Gateway AV \ Status/Settings \ Cloud Anti-Virus \ Cloud AV DB Exceptions.

    Otherwise, not sure what you mean by 'disable this'...

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