Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

failing to connect via vpn

I'm able to connect via the SonicWALL vpn app to the firewall using Windows. When I try from a MAC or Android device I get "... is currently unreachable or is not a valid SonicWall appliance." Any ideas as to why?

Category: High End Firewalls


  • MustafaAMustafaA SonicWall Employee

    Hey @itsmetaso , what firmware version are you using?

  • itsmetasoitsmetaso Newbie ✭

    Current Firmware Version Firmware Load Date Firmware Build Date

    SonicOS Enhanced 03/19/2022 07:48:32 01/16/2022 16:12:32

  • itsmetasoitsmetaso Newbie ✭

    forgot to tag you @MustafaA

  • MustafaAMustafaA SonicWall Employee

    Firmware is relatively up-to-date. This requires some troubleshooting with capturing packets on the firewall and checking if there is any useful information in the Log Events @itsmetaso

Sign In or Register to comment.