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Installing Global VPN Client on Surface Pro errored out

I am trying to install Global VPN Client on the surface pro. I am signed in as owner and only account on surface. I get a message saying unable to manage network component. The condition can be transient. If it persists, it maybe because you're a member of the Network Configuration Operators group on this computer. Members of this group cannot install network filter driver. More at

Any help?

Running windows 11 home, no updates available, 64 bit, global vpn version

Category: VPN Client


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    TonyATonyA SonicWall Employee

    Hi @chrisw169 ,

    Is your surface pro an ARM device?

    If so, GVC is not supported for ARM devices. Please see info under supported windows clients in the release notes:

    Global VPN Client Release Notes (

    NOTE: These operating systems and platforms are not supported:

    ARM-based devices, including the ARM-based Surface tablet.

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    JohnRJohnR Newbie ✭

    Is there any other client that you recommend to work with a laptop that has the ARM-based processor? In my case I have a Lenovo ThinkPad running Windows 11.

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    TonyATonyA SonicWall Employee

    Hi @JohnR ,

    You could try Mobile connect in the windows store, but do note it is end of life and not supported anymore.

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