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Installing Global VPN Client on Surface Pro errored out

chrisw169chrisw169 Newbie ✭
in VPN Client

I am trying to install Global VPN Client on the surface pro. I am signed in as owner and only account on surface. I get a message saying unable to manage network component. The condition can be transient. If it persists, it maybe because you're a member of the Network Configuration Operators group on this computer. Members of this group cannot install network filter driver. More at http://support.microsoft.com/kb/975608/de

Any help?

Running windows 11 home, no updates available, 64 bit, global vpn version 4.10.8.1108

Category: VPN Client
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Answers

  • TonyATonyA SonicWall Employee

    Hi @chrisw169 ,


    Is your surface pro an ARM device?

    If so, GVC is not supported for ARM devices. Please see info under supported windows clients in the release notes:

    Global VPN Client Release Notes (sonicwall.com)


    NOTE: These operating systems and platforms are not supported:

    • ARM-based devices, including the ARM-based Surface tablet.

  • JohnRJohnR Newbie ✭

    Is there any other client that you recommend to work with a laptop that has the ARM-based processor? In my case I have a Lenovo ThinkPad running Windows 11.

  • TonyATonyA SonicWall Employee

    Hi @JohnR ,

    You could try Mobile connect in the windows store, but do note it is end of life and not supported anymore.

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