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Exclude URL from content filter block - URL accessible in browser but not via tcp

Hello there,

I recently found out, that our SOHO250 Firewall blocks the host where our management program checks for updates.

First it was blocked completely and globally by SonicWall and I submitted it for being checked because of a false positive.

Now I'm able to open the URL on the browser, and it opens just fine, but when our program checks for updates, it produces the error "Error trying to save file: Error downloading": The remote server returned an error: (403) Forbidden.".

The event log shows the following: "Web site access denied - Host:, Command: GET Policy: cfsZonePolicy0, Info: 6405"

I found this article because this pretty much describes exactly what I try to achieve, but it still doesn't work out:

Do you have an idea, what the problem might be and what I have to do different?

Have a nice day and thank you in advance,


Category: Firewall Management and Analytics

Best Answer

    prestonpreston Enthusiast ✭✭
    Answer ✓

    H @Korbi , create an FQDN address object for the domain URL then add it to a group (if one doesn't already exist create one and add the object to it) then select it under Security Services/Content Filter at the bottom of the page CFS exclusions - Excluded Address change this to your group

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