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On Prem Analytics 2.5 Will Not Update

I am running on prem analytics version 2.5 (Build: 2519.2000). I follow the directions posted on the sonicwall knowledgebase to update and after selecting the .swi patch file it gives me the notice that it will apply the patch and I click OK and then it just sits there and never completes the update. I've tried rebooting the server and even using a different browser to upload and still get the same results. In the past I've had to completely build a new VM with the latest complete version as I've never been able to get the Upgrade feature to work. What am I missing?

Category: Firewall Management and Analytics
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