Paquet dropped

dbruyere

Hi all,

Impossible to get support in France by phone

I have this message that prevents my captive portal from being accessed properly.I think the problem comes from here

in:X8*(interface),out:--,DROPPED, Drop Code: 177(WLAN Guest Service not allowed), Module Id: 25(network), (Ref.Id: _6535_txGsIboemfJqQlu),1:0)

Fragmented packets are allowed on the X8 interface

I also tested many MTU sizes

Firmware Version:SonicOS Enhanced 6.5.4.11-97n

Thank you in advance for your answers

BWC

@dbruyere you might need to provide some more information about your configuration. But to cover the basics, you followed this KB-article?

https://www.sonicwall.com/support/knowledge-base/how-can-i-manually-configure-wgs-wireless-guest-services/170505710848055/

If this does not help, please tell us the following:

• What Zone is assigned to X8?
• Did you enabled Guest Services for that Zone?

--Michael@BWC

MitatOnge

Hi @dbruyere

If you enabled guest service by mistaken. you should disable.

Guest service drops all unauthanticated user on the wlan.

BWC

Good Point @MitatOnge, maybe the OP does not want Guest Services after all and is using a 3rd party Captive Portal, not much information all speculation at this point.

--Michael@BWC