Sonicwall Mobile Connect broken after iOS upgrade

Hypnotoad

So on every device that we have upgraded to iOS 16.1 (both iPads and iPhones) has broken Sonicwall Mobile Connect. The devices just refuse to connect at all.

Sonicwall didn't bother testing this on any of the iOS release candidates?

It's not like iOS is some barely used platform in the industry....

kshulin

Yeah same happened to us. Hopefully a Fix is incoming.

clmt

I do have the same problems. Both iOS 16.1 and iPadOS 16.1. I downgraded iPadOS to 15.7 and working on that version.

Hypnotoad

I wish I had some idea when the fix was coming. It would be a huge hassle to roll everything back to a previous version of iOS. But if it's going to be an extended time I will have to do it....

Micah

Hi All,

We are aware of this issue and do apologize for this major inconvenience.

There is a KB that will be updated regarding this issue. It can be found here: https://www.sonicwall.com/support/notices/notice-mobile-connect-client-fails-to-connect-after-upgrading-to-ios-16-1/221028103453833/

Regards,

Micah

Micah

Hi All,

There is a post dated earlier than this discussion regarding this issue: https://community.sonicwall.com/technology-and-support/discussion/4514/sonicwall-mobile-client-ios-15-7-and-16

Please use the above thread to stay up to date on this issue.

I will be closing this thread to avoid any confusion.