NSA-4600 and Sonicpoint-NDR / Sonicpoints constantly rebooting

Budweezy

Hi Everyone!

I recently starting have an issue in which my connected Sonicpoint-NDR access points keep rebooting. Below is the firmware details for my NSA and Sonicpoints. This just recently started. I've reset the sonicpoints to factory defaults, connected them directly to the switch, changed POE injectors and network cables. I can't find anything wrong to cause the regular reboots.

NSA:

Firmware Version: SonicOS Enhanced 6.5.4.10-95n

Safemode Version: SafeMode 6.1.0.10

ROM Version: SonicROM 5.4.1.0

SonicPoints:

sw_spn_eng_7.8.0.1_7.bin.sig

Thank You in advance for taking the time to read my post and offer suggestions.

-Bud

TKWITS

Have you tried rolling back to previous firmware?

Budweezy

TKWITS, yes I have. I clicked correct answer by accident. The rollback didn't work either.

TKWITS

Contact support, or connect to the console port of the AP and see what you can get out of it. I do not know if it dumps to console or not. This might help:

https://community.spiceworks.com/topic/2099863-password-for-sonicpoint-via-the-console

Disclaimer: I don't use SonicPoints.

Budweezy

Thanks! I'll give it a shot.