Upgrading 3600 to 3700 NSA import config issues
BCBlackwell Newbie ✭
Good afternoon everyone,
We recently purchased a 3700 NSA as a standby for our 3600 NSA. I used the sonicwall conversion tool for the config file and it work simple enough. But when I imported it, ALL of the ports are down, despite showing they are up in the interface. I downed them and brought them back up but they still are down. I get a connection light on the port but it doesn't see anything plugged into the port.
We have and extensive config file, and I'm hoping I don't have to do this page by page.
Thank in advance for ANY help!!
Category: Mid Range Firewalls
Hey! You will be signed out in 60 seconds due to inactivity. Click here to continue using the site.
Check the firmware version on the firewall. The current version is 7.0.1-5065. Get yourself on the latest version if you haven't already.
If you feel like something is wrong, you can always run the config file through the migration tool again, then reimport. Start checking the simple things, bad cable, etc. It is unlikely that all of the interfaces are bad. Are you seeing anything coming across the port? Go to the Network interfaces pages and go to the Traffic Statistics tab to see if there is any data moving. Running a packet capture and checking the Log Monitor (Event Log) may yield a piece of information to help you.
Thanks for the info. Yea I have the latest and I also converted it using the current firmware in the settings of the migration tool. The unit works fine before the import. All ports work, and i can get to the internet, but as soon as I import the ports go down. This is a standby unit so I don't have it fully licensed which we will purchase once we have to replace our current unit. But It has registered (without our config file). It had my current and new unit so it should be a good migration file. I've done two one with the default rules and one without which I'm not sure the difference. I would assume without the default rules as I have a config that works on the current unit.
Thanks much for your help!