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capture client licenses

NatejrNatejr Newbie ✭

i Have a customer who purchased 12 capture client licenses in the past, now the got another laptop and want capture client installed on the new laptop but my distributor is telling me i have to order a minimum qty of 5 licenses. how can this be true...

Category: Capture Client
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  • LarryLarry All-Knowing Sage ✭✭✭✭

    I just looked at the SKU at Ingram Micro and it has "MOQ 5" in the description. I will interpret that as "minimum order quantity of 5." In fact, the pricing band is 5 to 24.

    Here's my suggestion: find out from your customer who the original vendor was, and what the original PO was. Then see if you can get that modified and incremented by one.

    Note: I do not use this product offering, so my answer may be completely wrong.

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