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GVC 4.10.7.1424 - preshared key issue after network password change

asiddiquiasiddiqui Newbie ✭

Hello there,

We are seeing an issue on Windows 11 Enterprise machines where when a user changes their network password or goes through password reset, GVC 4.10.7.1424 asks for preshared key. In every instance, we find that default.rcf still exists in the default install location (C:\Program Files\SonicWall\Global VPN Client) and we have to manually remove the files from (%appdata%\SonicWALL\Global VPN Client) folder and restart GVC to make the preshared key message disappear.

Is anyone else experiencing this issue? Have you implemented any workarounds for this issue?

Category: VPN Client
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