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NetExtender Connectivity Issues on Ubuntu 22.04 LTS (Connection timed out (110))

tdolfentdolfen Newbie ✭

Hello, I am experiencing problems while trying to connect. I followed the official installation guide for Linux (download the package and sudo ./install).

NetExtender Software Version: 10.2.824

Log levels set to trace:

07/01/2022 11:00:05.563 [auth  trace  17307] launchNetExtenderClient:2543:encryptedPwdLen = 48
07/01/2022 11:00:05.563 [connect info  17307] User:  "**********"
07/01/2022 11:00:05.563 [connect info  17307] Domain: "************"
07/01/2022 11:00:05.563 [connect info  17307] Server: "**********************:4433"
07/01/2022 11:00:05.563 [connect debug  17307] launchNetExtenderClient:Session ID: null
07/01/2022 11:00:05.563 [general debug  17307] launchNetExtenderClient:pppd permissions verified successfully
07/01/2022 11:00:05.564 [general debug  17307] setNetExtenderState:state = 2
07/01/2022 11:00:05.564 [general debug  17307] setNetExtenderState:isConnectionUp() = 0
07/01/2022 11:00:05.564 [general debug  17307] setNetExtenderState:gShouldDisconnect = 0
07/01/2022 11:00:05.564 [general trace  17307] resolveSslvpn:1201
07/01/2022 11:00:05.566 [connect debug  17307] resolveSslvpn:Returning 1
07/01/2022 11:00:05.580 [auth  trace  17307] loginToSslvpn:4344
07/01/2022 11:00:05.580 [auth  trace  17307] loginToSslvpn:4345:encryptedPwdLen = 48
07/01/2022 11:00:05.580 [general notice 17307] Connecting to **********************:4433...
07/01/2022 11:00:05.580 [connect trace  17307] get_ssl_conn:392:port = "4433"
07/01/2022 11:00:05.580 [connect trace  17307] get_ssl_conn:393:tmpAddr = "**********************"
07/01/2022 11:00:05.583 [connect trace  17307] get_ssl_conn:409:getaddrinfo returned 0
07/01/2022 11:02:16.652 [connect trace  17307] get_ssl_conn:445:connect returned -1
07/01/2022 11:02:16.652 [general error  17307] ERROR: connect: Connection timed out (110)
07/01/2022 11:02:16.653 [jni   debug  17307] jni_sslvpn_notify_authentication_failure:authMessage = "Connection failed. Check log for details."
07/01/2022 11:02:16.653 [general error  17307] Authentication failure: Connection failed. Check log for details.
07/01/2022 11:02:16.653 [general error  17307] NetExtender connection failed.
07/01/2022 11:02:16.653 [connect trace  17307] launchNetExtenderClient:2624
07/01/2022 11:02:16.653 [general notice 17307] SSL VPN logging out...

I already verified the credentials/info is correct by logging into the SonicWall via a Windows VM.

Has someone had this problem before and can help?

Category: SSL VPN
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