Android Mobile Connect 5.0.18 not working on Samsung Galaxy Tab A 10.1
gcone
Newbie ✭
Android Mobile Connect was working on my Android device (SM-T510). Last week it stopped working.
Per Google Play store, there was an update on May 15.
Turned on logging and found the following in the log:
2022-05-25 17:43:07:308 INFO Mobile Connect - MCHandler - Starting Mobile Connectjava.io.IOException: Cannot run program "/data/app/~~xDSROgT-hpnIVawdoPt8pg==/com.sonicwall.mobileconnect-5EH2BJfQrjXiXaSPW7KO3Q==/lib/arm/libMobileConnect.so": error=2, No such file or directory
Other info from log that might be of interest:
2022-05-25 17:42:26:297 INFO main - MobileConnectApplication - Brand: [samsung]
2022-05-25 17:42:26:297 INFO main - MobileConnectApplication - Model: [SM-T510]
2022-05-25 17:42:26:300 INFO main - MobileConnectApplication - Device: [gta3xlwifi]
2022-05-25 17:42:26:301 INFO main - MobileConnectApplication - Android Version: [11]
2022-05-25 17:42:26:302 INFO main - MobileConnectApplication - Build Number: [RP1A.200720.012]
2022-05-25 17:42:26:302 INFO main - MobileConnectApplication - SDK: [30]
2022-05-25 17:42:26:303 INFO main - MobileConnectApplication - Architecture: [armeabi-v7a, armeabi]
Any advice?
Answers
@gcone
Try to uninstall and re-install and do the proper configuration.
@Ajishlal
I have uninstalled and re-installed multiple times. All with the same result. libMobileConnect.so is not found.
I confirm the same issue, libMobileConnect.so not found even after reinstall. The app is not working on Galaxy tab a 10.1