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NSA 3650 can boot-up in Safemode but can't Boot up outside Safemode

JBjudlomanJBjudloman Newbie ✭
in Mid Range Firewalls

Hello,

I have NSA 3650 firewall, in the recent days it was working normally and booting and doing its job. Then one day my NSA 3650 didn't boot up and keep on restarting. I uploaded latest firmware using safe Mode but no luck.


Is there anyway I can fix this? Or it is already hardware failure?

Thanks!


Note: my NSA 3650 suffered from intermittent power failure in the past few days since my inverter battery was bloated and need to replace..

Category: Mid Range Firewalls
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Answers

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @JBjudloman this is a tricky question to answer from the far, but I would try to attach a serial console to see if there are any crash messages when the appliance goes down. If there are no crash reports my best guess would be a hardware failure.

    Either way, you should get in touch with the Support and hope for the best.

    --Michael@BWC

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