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Configuration on the “Comprehensive Anti-Spam Service”

Hi, I hope someone can help me with any pointers on this.

The Landscape:

·        TZ500    SonicOS Enhanced

·        Junk Store running on a Windows 2008 server. (Third computer that I have tried)

·        On premises Exchange Server 2016, running on Windows 2016, and on the same network as the junk store.

Issue: Whenever I enable the Anti-Spam service, I stop receiving external emails. Internals do work ok. I also can send external emails without any issues.

I noticed that the Junk store installs a web server and I have tried to access it http://localhost:10080/login.html however I get only a blank page. (Windows Firewall is disabled). I tried accessing that link with Internet Explorer, Chrome and Edge. Always a blank page.  

I have talk to tech support and have them take a look at my configuration but I think that the Comprehensive Anti-Spam Service it’s either less used in the market or I need to talk to a more specialized level of support. In the past Sonicwall Support has been great and always able to resolve all my issues.  

Any pointers would be much appreciated. 

Best regards,


Category: Entry Level Firewalls
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