Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

I can't add licenses to an NSA 3600

This nsa was transferred to my account and I registered it, but I can't add licenses.

I get the following message:

This is a SonicWall High Availability appliance. The SonicWall High Availability Policy allows you to use this appliance only in conjunction with an identical device designated as the Primary device. All licensing applied on your Primary device will automatically available on this Secondary device. Please designate a Primary device for this unit at

How to leave it primary to add licenses!!

Category: Mid Range Firewalls


  • MarkDMarkD Cybersecurity Overlord ✭✭✭

    If its licensed as a HA unit you will need to convert to a standalone unit in order for it to work on its own, I assume you dont have 2 units.

    Here is the product code:-

  • LarryLarry All-Knowing Sage ✭✭✭✭

    I love the chutzpah involved in charging a fee to downgrade a license.

    Leon, sorry to say, the list price is over $1K.

  • MarkDMarkD Cybersecurity Overlord ✭✭✭

    If its been purchased from a well known auction site ;) I would check the original description stated that it was a HA unit, if not, send it back as Item not as described.

Sign In or Register to comment.