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New Out of Box TZ270 giving errors on GUI

BrianTheNewbBrianTheNewb Newbie ✭
in Entry Level Firewalls

I recently tried to setup tz270(02-SSC-2821 is on the label). When I log into the unit I receive an error of the screencap below. I factory reset it when this first happened and it is still happening. This happens when I click on the firewall policy icon and none of the rules are displayed, the NAT Rules menu item or Routing Rules menu item. What does this error mean?

IMG_20220211_142540.jpg


Category: Entry Level Firewalls
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Answers

  • BWCBWC Cybersecurity Overlord ✭✭✭
    edited February 2022

    @BrianTheNewb I cannot tell anything about that specific error message (which is a bummer), but if it's a fresh unit my best guess is to update the Firmware to the latest (7.0.1-5050) and do a factory reset.

    The earlier Firmware for Gen7 left some room for improvement to put it mildly.

    Firefox is my Browser of Choice for Gen7, just in case it's a Browser issue, which happens a lot.

    --Michael@BWC

  • AndreiBAndreiB SonicWall Employee

    Hello Brian

    Get the license keyset from your mysonicwall.com

    1# Clear you browser cache, close the browser and login again

    2# Get the license keyset from your mysonicwall.com

    #Aply the license and reboot

    4#Upgrade to the latest firmware release

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