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Sonicwall University Login Issue Who To Contact


I have used the university in the past and have certifications through it, but for the last 1.5 years I cannot login and get the attached error. My mysonicwall account still works fine at but no luck at the university. I contacted regular support who directed me to [email protected] but I have emailed it several times with no response. Is there some other avenue to get assistance with university account issues? If I have to I'll make a new account under a different email but I would like to have the history of my previous certificates.

Category: SonicWall University

Best Answer

    HishamHisham Moderator
    Answer ✓


    The problem should be fixed now. Re-try and let us know.



  • LarryLarry All-Knowing Sage ✭✭✭✭

    @bfdonn some questions for you:

    If you use a different browser do you get the same result?

    In your default browser, if you delete the cookies specifically from the SonicWall University site, do you get a different message?

  • HishamHisham Moderator
    edited December 2021

    Hi @bfdonn

    Can you PM me your email address you used to contact Training Support and the day? That way I can track your request.



  • bfdonnbfdonn Newbie ✭
    edited December 2021

    Hey @Larry , I tried chromium browsers and firefox and get the same results. I can actually get further now then when I last tested, I can login but clicking on any courses or certifications produce a 404. An example URL is

    @Hisham I sent you the information you requested.


  • bfdonnbfdonn Newbie ✭

    Thanks for all your help! All is working now and I am looking forward to taking some classes.

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