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SSL-VPN license transfer from a competitively replaced SonicWall

sambitsambit Newbie ✭

I have done a competitive upgrade from TZ500 to TZ570. I have transferred TZ500 to my account. The TZ500 has two extra SSL-VPN licenses beyond the 2 it came with by default. How can I transfer those 2 extra licenses over to the TZ570? They are not listed as licenses that can be transferred in the Applicable Promotions section of mysonicwall.

Category: SSL VPN


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    prestonpreston Enthusiast ✭✭

    @sambit , you should have registered the new appliance as a SonicWall replacement not a Competitive one, if you did do as a SonicWall replacement in the TO Do list on the new product it will tell you you need to complete the transfer after that the 2 SSL VPN licenses would be transferred to the new appliance.

    if you did indeed select Competitive you will need to get in touch with Sonicwall and tell them you have made a mistake on the upgrade option and see if they can undo the process and then you would need to re-register the appliance and then select SonicWall replacement

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    SliderhomeSliderhome Enthusiast ✭✭
    edited December 2021


    Send a tranfer request to ""

    Include the following:

    Old Sonicwall TZ500

    Serial Number: 

    Registration Code:

    Authentication Code:  

    New Sonicwall TZ570

    Serial Number: 

    Registration Code:     

    Authentication Code:

    You can also open a case in mysonicwall, to tranfer the licence.

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