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Check Out the New Support Portal

MicahMicah SonicWall Employee
edited December 2021 in Water Cooler

Hey community 🙋‍♂️,

I am excited to share with you the launch of the new support portal located at!

New features include:

·      Trending articles: our most popular articles based on customer demand.

·      Federated search: incorporates machine learning and AI to provide common sense results spanning multiple data sources.

·      Knowledge base: the ability to download, print, share, select SonicOS versions, and integrated translations.

·      Client VPN: direct access to download software.

·      Video tutorials: an updated interface with built in federated search.

·      Product lifecycle tables: easy and direct access to validate a products maturity.

·      And more!

Check out the changes at and provide your feedback here. Thanks to our many community members who have provided feedback that we hope you will like.

Kind Regards,

Category: Water Cooler

@micah - SonicWall's Self-Service Sr. Manager

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