How do I report bugs in firmware upgrades?
David_Chorlian1 Newbie ✭
There seems to be a distinct regression in access/service thru my SMA 200 with firmware 10.2.1.1 sv19 installed very recently.
Category: Secure Mobile Access Appliances
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Log in to your MySonicWall.com account.
On the left menu, click Support Management (new it seems in 18.9). On the expanded sub-menu click Manage Cases.
On the right-hand side of the resulting window, click Create Case and provide the device serial number.
Enter the appropriate Title, Description and Environment information.
Editorial comment: Don't hold your breath waiting for an immediate fix (refer to https://community.sonicwall.com/technology-and-support/discussion/2775/sma-100-firmware-10-2-1-0-breaks-radius-c-r-otp-for-netextender-mobileconnect for insight).